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PRIVACY POLICY

1. Overview

This Privacy Policy explains how Sterlas Van Inc. collects, uses, and protects your data when using our AI-powered platform. We are committed to transparency and compliance with global data protection laws.

2. Data We Collect

We collect the following data to optimize AI automation and customer experience:

a. Personal Information

  • Name, email, phone number, company name.
  • Payment information for purchases.

b. Business & AI Data

  • CRM and workflow integrations.
  • Customer interactions via AI-driven automation.
  • AI-generated insights and analytics.

c. Technical & Usage Data

  • IP addresses, device information, and browser type.
  • Cookies and tracking technologies to enhance platform performance.

3. How We Use Your Data

We use collected data for:

  • AI-powered automation & personalization
  • CRM & workflow optimization
  • Security & fraud prevention
  • Marketing & communication (with opt-out options)
  • Compliance with legal & regulatory requirements

We DO NOT sell your data to third parties.

4. AI & Data Privacy

  • AI processes user data for automation but does not store customer data indefinitely.
  • AI interactions are not used to create personal profiles unless explicitly configured by the user.
  • Users have control over AI decision-making settings.

5. Data Sharing & Third Parties

We share data only when necessary:

  • With trusted service providers (e.g., CRM platforms, payment processors).
  • For legal compliance (if required by authorities).
  • For AI performance monitoring (ensuring ethical AI operations).

6. Your Rights & Choices

Under GDPR, CCPA, and other privacy laws, you have the right to:

  • Access & correct your data.
  • Request deletion (“Right to be Forgotten”).
  • Opt-out of AI personalization.
  • Restrict processing for specific purposes.

To exercise these rights, email legal@sterlasvan.com.

7. Data Security

We employ:

  • End-to-end encryption for sensitive data.
  • Strict access controls to prevent unauthorized use.
  • Regular audits to maintain security compliance.

Despite our security measures, no system is 100% immune to cyber threats.

8. Cookies & Tracking

Our AI-powered platform uses cookies for:

  • Performance analytics.
  • AI workflow optimizations.
  • Personalized automation.

Users can disable cookies via browser settings, but this may affect platform functionality.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and where required, we will notify users.

10. Contact for Privacy Matters

📩 Email: legal@sterlasvan.com
📍 Address: 7901 4th St N #25649, St. Petersburg, FL 33702